Privacy & policies

Website privacy policy

Solace Care Pharmacy ("we") collects the information you choose to send through this website, such as your name, phone number and medication details in a refill or transfer request. We use it only to fill your request and contact you about it. We do not sell or rent personal information.

Health information you send us is protected health information and is handled under our HIPAA Notice of Privacy Practices below.

Online forms and signatures

When you send a form, it is converted to a PDF and emailed to our pharmacy team. Signatures you draw are included in that PDF. Please don't use the forms for emergencies; call 911.

Cookie policy

This site uses a small number of cookies and browser storage:

• Essential: remembering your language, light or dark theme, text size and cookie choice.
• Translation: when you choose a language, Google Translate sets a cookie to show the page in that language.
• Analytics (only if you accept all): anonymous visit statistics to improve the site.

You can change your choice by clearing cookies for this site in your browser.

HIPAA notice of privacy practices

Our Notice of Privacy Practices describes how medical information about you may be used and disclosed and how you can get access to it. A printed copy is available at the pharmacy, or call (209) 635-5260 and we'll mail one to you.

Accessibility statement

We want everyone to be able to use this website. It is designed to follow the Web Content Accessibility Guidelines (WCAG) 2.1 level AA: it works with a keyboard and screen readers, offers a larger-text button and a dark mode, uses a typeface designed for low-vision readers, and respects reduced-motion settings.

If anything on this site is hard to use, call (209) 635-5260 and we'll help you directly and fix the problem.

Terms of use

Information on this website is for general education and is not medical advice. Always follow the directions of your doctor and pharmacist. In an emergency, call 911.